Where can you define the SLAs (days and hours by priority) in SAP Master Data Governance?

Defining Service Level Agreements (SLAs) in SAP Master Data Governance is typically done within the context of creating and managing change request types. When you create a change request type, you have the opportunity to specify various parameters, including the SLAs associated with that specific request. This means you can define how many days or hours are allocated for different priorities within that change request type, allowing you to set clear expectations for processing times based on urgency.

The other options refer to different aspects of the SAP MDG configuration. In defining workflow management, you focus primarily on the processes and steps that the change requests go through but do not specify SLAs directly. The data model setup involves structuring the data and relationships but does not include SLA definitions. Configuring business rules allows for setting conditions and constraints within the workflows but does not inherently define the timing expectations provided by SLAs. Therefore, the most accurate choice for where to define SLAs in SAP Master Data Governance is during the creation of change request types.