When customizing the change request type in SAP MDG, which properties can be assigned to the new change request type?

When customizing the change request type in SAP MDG, the ability to assign business activities and workflow templates is fundamental to ensure that change requests are processed efficiently within the organization's operational context.

Business activities define the specific actions that can be taken during the change request process, such as create, edit, or approve. Associating these activities with a change request type directly impacts how users interact with the change request, making it clear what steps need to be undertaken for a particular type of change.

Workflow templates are critical as well because they outline the predefined sequence of tasks and approvals necessary for the change request. By linking a specific workflow template to a change request type, organizations can automate and standardize processes, ensuring consistency and compliance in how data changes are managed within the system.

These two elements work together to facilitate not only a streamlined approach to managing changes but also to enforce governance policies and maintain data integrity throughout the organization.