For a custom change request with additional approval steps, which activity must be performed?

The correct answer is adjusting the workflow design to include approval steps. In the context of SAP Master Data Governance (MDG), workflows are essential for managing processes related to master data changes. When a custom change request requires additional approval steps, it signifies that the existing workflow needs to be modified to accommodate these new requirements.

By adjusting the workflow design, you ensure that those additional approval steps are formally integrated into the process, allowing for necessary checks and balances before a change is finalized. This modification is crucial for maintaining the integrity and quality of master data, as it allows for thorough scrutiny at specified stages.

The other choices do not directly address the need for modifying the workflow. Eliminating user input would negate the need for approvals and potentially reduce data quality oversight. Assigning the change request to a different team may not necessarily involve the required approval steps and could complicate the process. Creating a communication plan for users, while helpful for informing them about changes, does not impact the workflow itself and does not address the immediate need for governing the change process.